Privacy Policy

This Privacy Policy (hereinafter, the “PRIVACY POLICY”) generally governs the collection and processing by BIDEROAD, S.L. (hereinafter, “BIDEROAD”) of the personal data you provide to us as a user of the website accessible through the domain name inspectrail.es (hereinafter, the “WEBSITE”), including the services or any other functionalities that may be available at any given time through the WEBSITE. All of the above without prejudice to the specific provisions established in certain sections, forms, or services available on the WEBSITE in order to provide you with the relevant information and, if applicable, obtain your consent.

BIDEROAD reserves the right to modify the PRIVACY POLICY to adapt it to legislative, jurisprudential, and/or administrative developments, as well as to the practices it develops at any given time through the WEBSITE, always taking into account your rights and interests.

In any case, BIDEROAD will provide you with appropriate technical resources so that you can access the PRIVACY POLICY in order to duly comply with the information obligations that correspond to us under the applicable data protection regulations.

1. Who is the Data Controller?

The Data Controller of your data is BIDEROAD, S.L., a company with registered office at Paseo de Mikeletegi 048-1, 20009 Donostia – San Sebastián.

For any questions related to the PRIVACY POLICY and/or the processing of your personal data, you may contact us at the above postal address and/or via the email address info@bideroad.com.

2. How have we obtained your data?

The data processed by BIDEROAD have been obtained from you directly, through (i) the various forms you complete while browsing the WEBSITE (e.g., contact forms, site logins, etc.); (ii) by sending an inquiry email; or (iii) through other duly identified collection systems, such as the video surveillance system installed at our facilities.

In the event that the personal data provided belongs to a third party, you guarantee that you have informed said third party of the PRIVACY POLICY and have obtained their authorization to provide their data to BIDEROAD for the purposes indicated below.

Additionally, we inform you of the possible processing of your social media data through the corporate profiles that BIDEROAD maintains on each social network where it is present, all under the terms and conditions established by each social network.

3. What type of data do we process?

The data we process at BIDEROAD are those you have provided to us through the appropriate forms we use to formalize our contact with you, access enabled on the WEBSITE, and/or via email, as well as any others that, if applicable, we obtain through BIDEROAD’s corporate profiles on the social networks where we are present.

Specifically, at BIDEROAD we process the following categories of data, depending on your use of the WEBSITE:

Identification and contact data (e.g., first name, last name, email address).
Internet browsing data (e.g., IP address, website visits, wifi network connections, etc.).
Data on personal characteristics, education, employment, etc. (in the case of job applications and/or selection processes of BIDEROAD in which you voluntarily participate).
Images captured by the video surveillance system installed at the entrances and/or inside our facilities.

4. For what purpose do we process your data and under what legal basis?

The processing of your personal data pursues the following purposes:

To process and manage the contracting and provision of services that you may formalize with BIDEROAD through the WEBSITE, based on your request for pre-contractual measures or the contractual relationship established with you in this regard.
To process and manage requests for information, suggestions, complaints, or claims made through the WEBSITE or email, based on your request for pre-contractual measures or the contractual relationship established with you.
To manage your access to and use of the services that BIDEROAD makes available to you through the WEBSITE, including access to the IZARO tool or any other functionalities that are accessible at any given time from the WEBSITE, based on the contractual relationship established with you in this regard.
To manage the inquiries you send us regarding products, services, offers, promotions, and any other relevant information related to entities linked to BIDEROAD, based on your request for pre-contractual measures.
To manage your job application or registration for a job offer and your participation in the corresponding selection process, based on your request for pre-contractual measures.
To guarantee the safety and integrity of people and property by capturing images through the video surveillance system installed at the entrances and/or inside our facilities, based on BIDEROAD’s legitimate interest.

We remind you that you can freely and gratuitously withdraw your consent at any time, under the terms set out in Section 7 below.

5. To whom do we disclose your data?

We inform you that your personal data may be disclosed to the following third parties:

No international transfers of your Data are expected to be carried out.

6. How long will we keep your data?

As a general rule, personal data will be retained as long as you do not withdraw your consent to processing or request its deletion, as well as for the time necessary to comply with the legal obligations BIDEROAD must observe.

In any case, we inform you that BIDEROAD has established internal data cleaning policies aimed at controlling the retention periods of the personal data in its possession, so these may be deleted when they cease to be necessary and/or appropriate for the purpose for which they were collected.

In particular, the following is stated:

7. What are your rights?

The applicable data protection regulations grant you a series of rights regarding your personal data which you may exercise during their processing. These rights are as follows:

Access to your data: you have the right to access your data to know which personal data concerning you we are processing.
Request the correction or deletion of your data: under certain circumstances, you have the right to rectify inaccurate personal data concerning you that we process, or even request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the limitation of the processing of your data: under certain circumstances, you have the right to request the limitation of the processing of your data, in which case we inform you that we will only retain them for the exercise or defense of claims as provided by the applicable data protection regulations.
Data portability: under certain circumstances, you have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller.
Object to the processing of your data: under certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data, in which case we would stop processing them unless there are compelling legitimate grounds or the exercise or defense of possible claims requiring their retention.

You also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

You can exercise these rights by sending a written request to BIDEROAD, at the postal address indicated in Section 1, or by sending an email to info@bideroad.com.

Finally, you are informed that you may file a complaint with the competent Supervisory Authority (in Spain, the Spanish Data Protection Agency), especially if you have not obtained satisfaction in exercising your rights. You can contact this Authority through its website: www.aepd.es.

8. Security measures

BIDEROAD will process your data at all times in an absolutely confidential manner, maintaining the required duty of secrecy with respect to them, in accordance with the provisions of the applicable data protection regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

9. Cookies Policy

Additionally, we inform you that BIDEROAD has established a Cookies Policy which is accessible through the following link.